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Patient Status

Patient status can be one of the following:

  • Unverified
  • Verified
  • Fraudulent


Patient status types explained:

Unverified – A physician must manually review the details you’ve provided and make a decision to verify your account. If you continue to remain unverified, a physician may require additional or more clear information. This can include the quality of your provided photos or the photos in general.

Verified – A physician has reviewed your information and confirmed it to be correct. Any orders will be immediately processed and shipped.

Fraudulent – The account may be suspected of false information, deliberate attempt to mislead, misuse, or malicious intent. Accounts marked fraudulent must make an appeal and provide correct information.