FAQ

We’re glad you want to learn more.

We do our best to cover off the most common questions, but if you can’t find the answer you are looking for?

Pattern of stripes in blue
Pattern of stripes in blue
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WeightLoss+ is a Canadian health company dedicated to helping men achieve their weight loss goals. We offer personalized treatment plans, including weight loss medication, nutrition and exercise plans, and behavioural therapy. Our licensed physicians provide support around the clock, all from the comfort of your own home. Let us help you achieve your weight loss goals and improve your overall health and wellness.

We prescribe three types of weight loss medication: Contrave, Ozempic, and Saxenda. Ozempic and Saxenda are both GLP-1 receptor agonists, while Contrave is a combination medication consisting of bupropion and naltrexone.

Yes. To be able to receive our treatment plan you will need to have a consultation with our providers. This will be done by filling out a questionnaire detailing your medical history from the comfort of your home. No need for an in-person doctor visit.

If you have a private drug plan that covers weight loss medication your out-of-pocket fees may decrease significantly. Many Health Spending Accounts can also cover costs for medication and the virtual visit with the doctor. You will be provided with a receipt to use for your claims.

All WeightLoss+ orders are dispensed from our growing network of licensed Canadian pharmacies.

Yes, you can order any product you think is suitable for your lifestyle and needs. Once you checkout, you will be prompted to book your free virtual visit with a doctor, to ensure your selection is a fit based on your medical history. When the doctor approves your order, your prescription will be shipped.

We take your safety very seriously, so if the doctor does not feel you are a candidate for a medical treatment your order will be refunded.

Great, you can send your request by email and one of our pharmacists will be happy to transfer your prescription!

No, shipping is completely free with WeightLoss+.

WeightLoss+ is available in Ontario, and has plans to expand nationally in the near future.

Yes, all medications provided by WeightLoss+ are approved by Health Canada, the federal regulatory agency responsible for overseeing the safety, efficacy, and quality of health products available in Canada.

WeightLoss+ will complement the care you are receiving now. It is important to keep your family doctor in the loop on your medical history and medications you are taking.

All WeightLoss+ products ship in unbranded envelopes.

All medical and personal information is secured and kept private. All medical information will only be reviewed by medical professionals. For more information please visit our privacy policy.

WeightLoss+ is for Canadian citizens 18 years or older who suffer from overweight or obesity.

Patient Status

Patient status can be one of the following:

  • Unverified
  • Verified
  • Fraudulent


Patient status types explained:

Unverified – A physician must manually review the details you’ve provided and make a decision to verify your account. If you continue to remain unverified, a physician may require additional or more clear information. This can include the quality of your provided photos or the photos in general.

Verified – A physician has reviewed your information and confirmed it to be correct. Any orders will be immediately processed and shipped.

Fraudulent – The account may be suspected of false information, deliberate attempt to mislead, misuse, or malicious intent. Accounts marked fraudulent must make an appeal and provide correct information.