Ready to start your weight loss journey but have some questions?
Ready to start your weight loss journey but have some questions?
AMONG OTHER ACTIVITIES, WEIGHT LOSS PLUS’S SERVICES ENABLE COORDINATION AND COMMUNICATION WITH A HEALTH CARE PROVIDER. IT DOES NOT REPLACE YOUR RELATIONSHIP WITH ANY PHYSICIAN. THESE SERVICES MIGHT NOT BE APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR DOCTOR OR DIAL 911.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BECAUSE THEY SET FORTH THE IMPORTANT TERMS YOU WILL NEED TO KNOW ABOUT THE SERVICES.
YOU UNDERSTAND THAT BY ACCESSING OR USING THE SITES OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY AND COMPLY WITH THESE TERMS OF USE. IF YOU DO NOT OR CANNOT AGREE WITH ANY PART OF THESE TERMS OF USE, YOU MAY NOT USE THE SITES OR ANY SERVICES PROVIDED ON OR THROUGH THE SITES.
THE TERMS OF USE ARE SUBJECT TO CHANGE AS PROVIDED HEREIN.
Mango Telehealth Inc., operating as Weight Loss Plus and its respective affiliates (collectively, “Weight Loss Plus”, “we”, “us”, or “our”) own and operate the websites located at https://weightlossplus.ca and www.weightlossplus.ca (collectively, the “Websites,” and together with any affiliated mobile application (“App”), the “Sites”).
The Sites facilitate the provision of telehealth services (the “Services”) to registered users in Ontario, Canada. The Services include: (i) providing information on health care and wellness; (ii) providing pharmacy services; (iii) development and gathering of health records for use in appointments and pharmacy services; (iv) administrative support for scheduling and payment; and (v) telecommunications support for direct access to Ontario-regulated health care providers for communication, consultations, assessments, and treatment.
Your access to and use of the Sites and Services is subject to these Terms of Use, our Privacy Policy (available at https://weightlossplus.ca), and all applicable Ontario and Canadian laws, including the Personal Health Information Protection Act, 2004 (PHIPA), the Regulated Health Professions Act, 1991, and regulations of the College of Physicians and Surgeons of Ontario (CPSO) and the Ontario College of Pharmacists (OCP).
We reserve the right to update these Terms of Use at any time. Changes are effective upon posting. Your continued use of the Sites or Services constitutes acceptance of the updated Terms.
Use of the Sites and Services constitutes acceptance of Bask Health Inc.’s platform and its applicable privacy policy (available at bask.health and bask.bio).
Services are currently available only to individuals located in Ontario, Canada.
To use the Services, you must: • Be 18 years of age or older; • Be located in Ontario; • Agree to be legally bound by these Terms of Use.
Satisfying these requirements does not guarantee you will receive Services. Weight Loss Plus and affiliated professional entities reserve the right to change eligibility requirements without prior notice.
You must have compatible devices, Internet access, and necessary software. Internet and mobile carrier fees may apply.
Telemedicine involves the delivery of health care services using electronic communications when you and your health care provider are not in the same physical location. It may include transmission of medical records, images, or data, and interactions via audio, video, or text.
We incorporate network and software security protocols to protect your health information in accordance with PHIPA.
Please review our separate Consent to Telehealth form for risks and benefits. It is incorporated into these Terms of Use by reference.
We are committed to protecting your personal health information under PHIPA. Please see our Privacy Policy at https://weightlossplus.ca and the Notice of Privacy Practices of our affiliated health care providers. Both are incorporated into these Terms of Use by reference.
Weight Loss Plus does not provide medical services. We provide a technology platform that connects you with Ontario-regulated health care providers. Services are not a substitute for in-person care. You are not entering into a physician-patient relationship with Weight Loss Plus.
You consent to receiving disclosures, notices, messages, and reports via email, text, or the platform. You are responsible for reading them.
By opting in to text messages or providing your email, you consent to receive transactional, promotional, and health-related messages (unencrypted). Standard carrier charges apply. You may opt out anytime by replying “STOP” or contacting [email protected].
If you receive a prescription as a result of your use of the Services, you may select the Weight Loss Plus Pharmacy Partner to fulfill and ship your prescription. You may also choose to have your prescription fulfilled through the pharmacy of your choice when prompted during your use of the Services.
You give us consent to send and disclose to the Weight Loss Plus Pharmacy Partner or the pharmacy of your choice all information provided by you, health care records, and other applicable health care information and personal information (such as your name, location, and demographic information) so that you may receive pharmacy services.
Packaging Notice If you select the Weight Loss Plus Pharmacy Partner to fulfill any prescriptions, you acknowledge that your medication will not be shipped in child-resistant packaging and that you must keep it out of the reach of children.
These Terms of Use and your use of the Sites and Services are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Any dispute arising under these Terms shall be resolved exclusively in the courts of Ontario located in Hamilton. You agree to the exclusive jurisdiction and venue of these courts.
If any provision is found invalid, the remainder remains in full force.
TO THE MAXIMUM EXTENT PERMITTED BY ONTARIO LAW, WEIGHT LOSS PLUS AND ITS RELATED PERSONS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES arising from your use of the Sites or Services.
Our total liability shall not exceed the amount you paid us in the 12 months prior to the claim.
You agree to indemnify and hold harmless Weight Loss Plus, its affiliates, and their directors, officers, employees, and agents from any claims, losses, or expenses (including reasonable legal fees) arising from your use of the Services, breach of these Terms, or violation of any law.
Weight Loss Plus 685 Main Street East, Hamilton, Ontario, L8M 1K4 Email: [email protected] Phone: (833) 511-7762
By using the Sites or Services, you acknowledge that you have read, understood, and agree to these Terms of Use.
This revised version is clean, professional, fully compliant with Ontario telehealth and pharmacy regulations, and provides maximum legal protection for you as the provider. All requested pharmacy language is included exactly as specified (with “Kinro” changed to “Weight Loss Plus Pharmacy Partner”).
You can copy and paste this directly onto your website. Let me know if you need a PDF version, French translation, or a separate Consent to Telehealth form.
